Benchmark for success: How to find the right person for the job?

Do you want a body in the position or do you want the skills and competencies that fit the job? It’s the main question that organizations should be asking themselves whenever they are looking to fill a position. Every job requires certain characteristics for an individual to be successful, and it’s up to the organization to figure out what specific competencies are needed for an individual to fit a particular job. Organizations often focus their attention solely on the interview process itself and their initial reaction to a specific applicant. If they like the person they are interviewing, they are more likely to offer them the position. However, that may not translate into long-term success. “That doesn’t mean you’re securing the right people for a particular job,” says MBJ Group co-owner Jim Bos. Founded in 2000 by Sarasota residents Jim and Mary Beth Bos, MBJ Group, a talent management company, works with organizations to determine what they want in a specific position through a process called benchmarking. Benchmarking is a multi-step process that essentially answers one question: What does the job require? The benchmarking process can be used to fill any job at any level within the organization by helping the organization determine what exactly they are looking for in any given position. More often than not, companies don’t even realize benchmarking exists. “The more they know about this process, the more potential benefits it’ll have on the organization,” he says. The first step is to find three to 10 people who are subject matter experts within the organization and already know about the job. The goal is to find people who are not only successful in the position but also those who aren’t so successful. Once the subject matter experts have been identified, MBJ Group has them answer a series of questions related to the job itself. Those answers relating to the details and responsibilities of the job, such as customer service, are then placed into anywhere between four and seven groupings. “What are the key accountabilities that should be met with a fully trained person,” says Jim. “A lot of organizations miss doing this step.” Once the top key accountabilities have been determined, the next step is to figure out what percent of time an individual should be doing any one of those items and which item could be cause for termination if an individual is not performing in that category. “There are certain people that fit certain jobs,” he says. “We’re trying to objectively look at what the job needs for an individual to be successful. Once we’ve identified what those competencies or skills are, now we can go look for them.” At that point, the...

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Meet Jim and Mary Beth Bos of the MBJ Group

  It was the start of a new millennium and the Bos’ had just launched MBJ Group, a talent management company, as a way to help business owners build their companies through executive coaching, staff development and strategic services, among other innovative tools. A former senior vice president of marketing for FCCI, Jim left the corporate world in the summer of 1999; and about six months later, he and his wife decided to start their own company. Having graduated from Corporate Coach U, the couple utilizes their certified business coaching designation and Jim’s four-year teaching experience in all aspects of their business. The Bos’ began seeking out business professionals, asking what they could do for them. In doing so, clients began asking the Bos’ for a variety of services – from training new employees to strategic planning and finding potential employees. On Jan. 1, MBJ Group celebrated its 17th anniversary. Today, the company has expanded its services, focusing primarily on career transition, recruiting and hiring and staff development for both for-profit and nonprofit organizations. “It’s been very purposeful,” says Jim. “We’re in the people business.” With more than 60 years of combined experience paired with creativity, human capital and strategic resources, the Bos’ pride themselves on obtaining the optimal performance from an organization and individuals. Whether it’s a client forging a new career path or an established company searching for an executive, the Bos’ provide each of their clients with a similar focus and attention to detail. That attention to detail begins with each service. The couple have their client’s complete online assessments to start the process – whether it involves finding a new employee or and individual in a career transition. “The assessments are what differentiates us from the typical ‘headhunter’,” Jim says. “We’re a boutique selection firm. It gives us a picture of behavioral style, what drives that behavior, the person’s talent and skills and if they have developed their soft skills.” Once the assessment has been completed, the Bos’ review their findings with the client. While Jim focuses on the for-profit side, Mary Beth Bos, a certified fundraising professional, focuses on the nonprofit side. The husband-and-wife team routinely works together ensuring that each client has an opportunity to meet with them both. “You get four eyes and not just two eyes on whatever you’re looking at as well as a female and male perspective,” says Jim. In addition to career transition and corporate services, MBJ Group also offers career options for high school and college students, which focus on helping students plan for the future through assessments, feedback and finding out what they are potentially good at based on who they are. “We partner with our...

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